JFH Projects Ltd (“we”, “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy & Cookie Policy explains how we collect, use, store and protect your personal data, and how we use cookies on our site.

• Contact Details: name, email address, phone number when you request a quote or contact us.
• Technical Data: IP address, browser type, operating system and pages visited (via cookies and analytics).
• Usage Data: information on how you use our website, including interaction with forms and content.

• To respond to your enquiries and provide our services (e.g. quotations, site visits).
• To send you marketing communications if you have opted in.
• To improve our website, services and user experience through analytics.
• To comply with legal obligations and protect our rights.

We use cookies and similar tracking technologies to personalise content, analyse traffic and improve site functionality. Cookies fall into the following categories:

• Essential Cookies: required for basic site operation (e.g. session cookies).
• Performance Cookies: collect anonymous data on site usage (e.g. Google Analytics).
• Functional Cookies: remember your preferences (e.g. language settings).
• Marketing Cookies: track your browsing to display relevant ads (third-party cookies).

You can control or delete cookies through your browser settings. Disabling non-essential cookies may affect site functionality.

We may share data with trusted third-party providers for website hosting, analytics, marketing and payment processing. These providers are contractually bound to keep your information secure and use it only for agreed purposes.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. However, no internet transmission is completely secure.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Object to or restrict processing.
• Withdraw consent at any time (where processing is based on consent).
• Request portability of your data.

To exercise any of these rights, please contact us.

We may update this policy periodically. We will post the revised version with a new “Last updated” date. Please review this page regularly.